Shipping policy

SHIPPING POLICY

Thank you for shopping with Franklin Milo.

PROCESSING TIMES

Orders are typically processed within 3–5 business days unless otherwise stated on the product page.

During launches, restocks, holidays, and high-volume periods, processing times may be slightly extended.

PREORDER ITEMS

Preorder items will have estimated shipping timelines listed directly on the product page.

Please note:

  • Preorder and in-stock items may ship separately

  • Selecting expedited shipping at checkout does not change preorder production timelines

  • Estimated preorder ship dates are subject to slight production delays

DOMESTIC SHIPPING (UNITED STATES)

We currently offer:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • Free U.S. shipping on qualifying orders over $100

Delivery estimates begin after your order has been processed and shipped.

INTERNATIONAL SHIPPING

We currently ship worldwide.

Estimated international delivery windows:

  • Canada: 7–14 business days

  • UK & Europe: 7–14 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of World: 10–21 business days

Please note:

  • Delivery timelines may vary depending on customs processing and local carriers

  • Customers are responsible for any customs duties, import taxes, or fees required by their country

ORDER TRACKING

Once your order ships, you will receive a confirmation email with tracking information.

LOST OR STOLEN PACKAGES

Franklin Milo is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the carrier.

If you experience a delivery issue, please contact the shipping carrier directly. We will always do our best to help where possible.

QUESTIONS

For shipping questions or order support, please contact us at info@franklinmilo.com.